job opening at canon

Job ID 7243
Location US-NJ-Mt. Laurel
Experience (Years) 0
Category Customer Service/Support

More information about this job

Company Overview

Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2016† and is one of Fortune Magazine’s World’s Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

† Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
Position Overview

Canon Financial Services in Mount Laurel, NJ is currently seeking a Customer Service Representative to be responsible for the continued maintainance of premier customer satisfaction by responding to all verbal and written customer requests.

Responsibilities

Answer incoming phone calls.
Resolve all customer issues (billing, reconciliation and payments).
Complete all incoming mail and requests both internal and external.
Quote buyouts and upgrades as leads to our Sales Force.
Termination of leases.
Resolve all insurance, sales tax, and property tax issues.
Displays customer focus, team collaboration and good communication with other associates.

Qualifications

Bachelor’s Degree preferred.
Experience Required: 2 years or less of Customer Service/call center experience.
Strong verbal and written skills.
Basic knowledge level of Microsoft Office products.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers.

 

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